Privacy policy

At Dakshaa Collections by Kanukuntla Ramya, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and make purchases.

1. Information We Collect

When you use our website, we may collect the following information:

  • Personal Information: Name, email address, phone number, shipping and billing addresses.

  • Payment Information: Credit/Debit card details, UPI, and other transaction information (processed securely through trusted payment gateways).

  • Browsing Information: IP address, device information, browser type, and pages visited to improve user experience.

  • Communication Data: Messages shared via contact forms, emails, or customer support channels.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Order Processing & Fulfillment: To process orders and ensure timely delivery.

  • Customer Support: To respond to inquiries, issues, and service requests.

  • Marketing & Promotions: To send offers, updates, and newsletters (only if you opt in).

  • Website Improvement: To enhance website functionality and user experience.

  • Fraud Prevention: To ensure secure transactions and prevent unauthorized activity.

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and analyze website traffic. You may control or disable cookies through your browser settings; however, some features of the website may not function properly.

4. Third-Party Services

  • We use secure third-party payment gateways to process payments and do not store your payment details.

  • Analytics tools such as Google Analytics may collect anonymized data for performance monitoring.

  • We do not sell, trade, or share your personal information with unauthorized third parties.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we take strong precautions, no online platform can guarantee complete security, and users are advised to keep their login credentials confidential.

6. Your Rights

You have the right to:

  • Access & Update: Request access to or correction of your personal information.

  • Opt-Out: Unsubscribe from marketing communications at any time.

  • Request Deletion: Request deletion of your personal data, subject to legal and regulatory requirements.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors.

8. Changes to This Policy

Dakshaa Collections reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and continued use of the website indicates acceptance of the updated policy.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

📞 WhatsApp: +91 9542587163

📍 Address: 19-15, Vasavi Nagar, Nakrekal, Nalgonda, Telangana, 508211